conflict resolution

Holger N., Engineering Director, felt overall demotivated and frustrated. In addition, his relationship with his wife was mainly dominated by friction and conflicts over years.

After an extensive analysis of his present situation, taking into account the evolution of his professional and family life, Holger became aware that it was primarily his relationship to his wife that blocked him. He realized it was the constant arguments that burdened him and he wanted to learn to handle the conflicts better. In a total of 5 coaching sessions over 6 months, the aim was to learn how conflicts arise and how to approach them in a solution-oriented and self-effective manner.

Holger developed techniques for de-escalating conflicts by identifying his own patterns of behavior and establishing new ones. He learned to deal with negative affect, to understand his own and his wife’s needs behind the subject matter. He learned how to adapt his own communication style accordingly, appreciating mutual perspectives and to identify joined solutions. He told me how positively he changed his behavior, that it was acknowledged by his wife and how they could solve most of the issues together.  They were also more and more able to avoid new conflicts. Inspired by the new way of conflict resolution, he felt again happier and more confident to be able to apply the new communication style also at work when needed.

Flaco Zacarias